Privacy Policy

Privacy Policy

is operated by Hail Dent Repair Pty Ltd (ABN 95 658 017 031). This page explains how we handle your personal information under the Privacy Act 1988 (Cth).

What we collect

Your name, email, phone number, delivery and billing address, order history, any messages you send us, and basic website usage data (cookies).

Why we collect it

To process and deliver orders, take payment, answer your questions, meet tax and legal obligations, and prevent fraud.

Who we share it with

Only the services we need to run the website and shop: payment providers (PayPal), couriers, our website host and email provider, and Cloudflare (security and performance). Some of these providers store information outside Australia. We do not sell your information.

Marketing

We only send marketing emails if you have opted in, and every marketing email has an unsubscribe link (Spam Act 2003).

Cookies

We use cookies to run the website and shop and to understand how the site is used.

Security

We take reasonable steps to protect your information, including secure connections and regular updates. Card details are handled by the payment provider and are not stored on this website.

Your rights

You can ask to see or correct the information we hold, or make a complaint, by emailing [email protected]. If you are not satisfied with our response you can contact the Office of the Australian Information Commissioner (oaic.gov.au).